Last updated: 18 Dec 2025
At BestSkyDeals, we strive to offer transparent and fair refund practices. This Refund Policy explains the conditions under which refunds are processed for flight bookings made through our platform.
1. Eligibility for Refunds
Refund eligibility depends on the airline’s fare rules, ticket type, and cancellation policy. Some tickets may be non-refundable or subject to cancellation charges.
- Refundable tickets qualify for a refund as per airline policy
- Non-refundable tickets may only be refunded partially or as airline credit
- Promotional or discounted fares may carry additional restrictions
2. Cancellation Requests
Cancellation requests must be made by contacting our customer support via phone, email, or WhatsApp. Cancellations are processed only after confirmation from the airline.
3. Refund Processing Time
Once a refund is approved by the airline, it typically takes:
- 7–14 business days for domestic flights
- 10–21 business days for international flights
Processing time may vary depending on the airline and the original payment method.
4. Refund Amount
The refunded amount may be reduced due to:
- Airline cancellation charges
- Service or convenience fees (non-refundable)
- Payment gateway or bank charges
5. Special Circumstances
Refunds in special cases such as flight cancellation by the airline, schedule changes, medical emergencies, or bereavement are subject to airline approval and supporting documentation.
6. Mode of Refund
Refunds are credited back to the original payment method used at the time of booking. In certain cases, airline credits or vouchers may be issued instead of a cash refund.
7. No-Show Policy
If a passenger fails to check in or board the flight (no-show), the ticket may become entirely non-refundable as per airline rules.
8. Changes to This Policy
BestSkyDeals reserves the right to update or modify this Refund Policy at any time. Changes will be effective once published on this page.
9. Contact Us
Phone: +91-97798-81116
Email: info@bestskydeals.com
Address: Plot no. 220, Industrial Area, Phase 9, Mohali, 160062, India